Key to Markets is a provider of an online trading platform to trade CFDs on currencies and commodities. KTM is headquartered in the UK and has offices, partners, and affiliates in other jurisdictions. For more information please see our website keytomarkets.com.
INFORMATION WE MAY COLLECT
When you apply for or maintain a demo or live account through Key to Markets (“KTM”) we need to collect information from you (“Personal Data”) for business purposes. The Personal Data we collect from you will also allow us to treat you (i.e. our customer) fairly, such as understand your financial needs and/or investment prospectus so that we can provide you the products and services that are suitable for you, process your requests as well as provide you with sales and post sales services.
The Personal Data that we collect from you includes:
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect vital interests.
Our partner AdRoll and other advertisers in AdRoll’s network use technology such as cookies on our site to personalise content and ads, provide social media features, and analyse our traffic.
Automatically Collected Data
Cookies are small pieces of information sent by a web server to store on a web browser so it can later be read back from that web browser. Cookies may be used on some pages of the Site for us to provide website users a more customised web browsing experience. Cookies are not used to determine the personal identity of anyone merely visiting the Site. If you do not wish to receive cookies, most web browsers will permit you to decline cookies and in most cases will still allow you fully browse our Site.
WHY WE PROCESS YOUR PERSONAL INFORMATION
We may be required to retain, process and use your personal information on one or more legal grounds: (i) the processing is necessary for the performance of the agreement between you and us; (ii) to comply with our legal or regulatory obligations or; (iii) the processing is necessary for our legitimate interests or the legitimate interests of a third party that receives your personal data, provided that such interests are not overridden by your interests or fundamental rights and freedom.
Disclosure of Personal information
We may disclose your personal information to the following categories of recipients:
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. In particular, we:
INTERNATIONAL DATA TRANSFERS
Your personal information will be retained for as long as required to fulfil the purposes for which we collected it, including any legal, regulatory, business or reporting requirements. When deciding the length of the retention period we take into consideration applicable law, regulation, our agreement with you, and the expectations and requirements .
YOUR RIGHT OF ACCESS TO YOUR PERSONAL INFORMATION
Subject to certain legal conditions, you have certain rights in relation to your personal information which include:
If you wish to exercise any of these rights, please contact us by email at [email protected].
We will generally respond to any requests within twenty-eight days of receipt. We will not usually charge you a fee for a request, However, we may charge a reasonable fee if your request is clearly unfounded or excessive.
Your right to lodge a complaint with the supervisory authority. We suggest that you contact us about any questions or if you have a complaint in relation to how we process your personal information. However, you do have the right to contact the relevant supervisory authority directly. To contact the Information Commissioner’s Office in the United Kingdom, please visit the ICO website for instructions.